With our Veterans Day technology upgrade getting closer, we want to make sure that you have all the resources at your disposal to make this transition easier. The best place to find the most up to date information is our Upgrade Microsite. The site includes the following helpful resources:
The Upgrade Guide which was designed to help you understand what is happening during the upgrade and allow you to plan ahead.
The Launch Checklist to help you keep track of the small steps you should take to get ready for launch.
FAQs with the most commonly asked questions about the upgrade.
Video Tutorials to help you prepare for the upgrade. We will keep adding to the library in the coming weeks - including tutorials for the new online banking platform.
Training Workshops and Webinars in multiple locations. We want to make sure that you have opportunities to ask us your questions in person.
Preparedness Quiz to test your knowledge and see if you're ready for launch. This also enters you in the raffle for a chance to win $1,000!
As always, feel free to email us at firstname.lastname@example.org or call us at 617-495-4460 if you have any questions or concerns, we're here to help.